Delivery
All items are sent out 2nd Class signed for Royal Mail. (Please contact if you need a different service)
Please allow up to 3 weeks for made to order items (weekends not included).
Custom order may take longer, but will be discussed at the time of ordering.
Ready to post items will be sent out within 1-3 days of ordering again via 2nd Class signed for Royal Mail.
Washing
Please wash items @ 30 degrees or hand wash and hang dry only.
Sizing
Most sizes are standard by age, but please contact me if you need any help. I can some times offer custom sizing.
Refunds
In the unlikely event you receive your item and it's faulty please contact me with proof and a replacement will be sent once the faulty item has been returned to me. (postage is not covered by Loo and Boo).
Custom orders are none returnable and no refunds will be given unless the item is for some reason faulty, this is due to custom orders being specially made for you.